VIRTUAL Library Skills Academy

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Six Week Virtual Online Course

This program is open to individuals already working or newly hired in libraries, or people interested in working in public and academic libraries. To receive a certificate, the individual must complete the entire NINE hour program.

New for 2021 the course is being offered online on the same day and time over the course of six weeks (e.g. six consecutive Tuesdays), and each session is 90 minutes long.

Session I: Introduction

An introduction to libraries and library service.  Discussion topics include the history of libraries, the foundational principles of library service, the major types of libraries, the different functional areas of library work, the various jobs and roles in library work,  an overview of the current employment landscape in the library field, and a discussion of “hot topics” such as censorship, privacy, rights of access, social media, etc.

Student Learning Outcomes

  1.     Understand the history of libraries and the profession’s ever-evolving complexity;
  2.     Understand core principles of library service and the place of libraries in a democratic society;
  3.     Have a working knowledge of major library types - public, academic, school, special;
  4.     Have a working knowledge of major functional areas of library work - circulation, reference, technical services, etc.;
  5.     Have a working knowledge of the various jobs and roles in library work;
  6.     Have an appreciation of the current employment landscape in libraries, including the connection between career & work skills to work within a library;
  7.     Achieve an overall understanding of libraries and library service in order to provide context for the other components of the course.  

Session II: Reference Services

This component of the training program is an introduction to reference and information services in libraries. Topics include the organization of information, the reference question, and search strategies.  Electronic reference products, trends in reference work, types of reference materials, and library/bibliographic instruction/information literacy, are discussed. The role of the library assistant in this aspect of library service is explored.

Student Learning Outcomes

  1. Conduct an effective reference interview
  2. Have an awareness of virtual reference services and trends in virtual reference in post-COVID-19 libraries
  3. Consider aspects of accessibility in reference
  4. Have a working knowledge of information literacy online and guidelines to evaluate quality news sources
  5. Have a working knowledge of NovelNY databases

Session III: Public Services (Part I)

An introduction to public services in libraries. This section covers access policies and procedures, collection management, customer service, and public relations.

Student Learning Outcomes

  1. Introduction/Overview - Examination of basic library services and their structure pre-pandemic, how they changed during the pandemic, and how those changes may impact services post-pandemic.
  2. Working knowledge of Stakeholders, Staffing and Organizational Structure
  3. Understanding of Physical Layout of Library Service Points
  4. Basics of Customer Service

Session IV: Public Services (Part II)

An introduction to public services in libraries. This section covers access policies and procedures, collection management, customer service, and public relations.

Student Learning Outcomes

  1. Working Knowledge of Publicly Accessible Technology
  2. Basic Understanding of Collection Development & Management
  3. Working Understanding of Programming Services
  4. How to Get the Word Out - Displays and Publicity

Session V: Technical Services (Part I)

An introduction to technical services in libraries. This section covers technical services policies and procedures, also technical components of general utility across the library.

Student Learning Outcomes

  1. Explain the relationship of technical services to the library as a whole and to the library's mission
  2. Describe the overall process for obtaining resources for the library's collections, and variations on that general process
  3. Describe the physical parts of a book and of other tangible resources acquired by libraries

Session VI: Technical Services (Part II)

An introduction to technical services in libraries. This section covers technical services policies and procedures, also technical components of general utility across the library.

Student Learning Outcomes

  1. Identify various tools and standards used to create catalog records for library resources
  2. Identify basic components of the MARC record
  3. Describe the steps involved in physically preparing library resources for inclusion in its collections.

 

There are no materials required to be collected in advance of the first program.  All required materials will be distributed at each session.


Upcoming Programs

The cost for the program is $179 for NYLA Members and $219 for NON-NYLA Members.

Winter 2021 Schedule

TUESDAYS - 3:00 PM - 4:30 PM

 

REGISTER

All registration is submitted online (even those paying by check or purchase order).
Log-in to your NYLA account to access member pricing.

 


Library Skills Academy Diversity & Inclusion Scholarship

This scholarship is intended for individuals who have been historically marginalized or excluded due to race, gender identity and expression, or sexual orientation. This scholarship covers the full registration fee for the Library Skills Academy; travel and lodging are not included. Applications are due 4 weeks prior to the start of the intended Library Skills Academy and you will be informed of your acceptance 2 week prior.


Interested in bringing the LSA to your local library system?


Membership in NYLA: NYLA offers a Para Librarians Round Table: To support the networking and professional development of those who work in the library community, in a paraprofessional capacity, and to assist in advancing NYLA's mission.  Participating in this round table is available to all NYLA members.  NYLA also offers a Library Assistant / Support Staff membership for just $25 per year.