PLS 2009 NYLA Annual Conference Highlights

Conference Handouts

Greening Your Library [PDF 970KB]

Transcending Cultural Barriers to Effective Customer Service [PPT 319KB]

Staff Wellness (Office 2007 Power Point)

PLS Author! Author! Event

2009 Awards 

Thank you to everyone who worked so hard to develop, present and support the programs we had this year in Niagara Falls, and to the participants for whom we work so hard. We hope the programs were revelant and interesting.