ESRT: Events


2018 NYLA Annual Conference

To Be Announced




2017 NYLA Annual Conference


Cross-cultural Communication & Multicultural Competencies
Date: Thursday, November 9, 2017 at 11:30 am
Speakers: Bernadette Lopez-Fitzsimmons, Manhattan College
Emergent bilinguals (EBs), English Language Learners (ELLs), and International Students (ISs) have become a presence in libraries.  Adopting multicultural competencies can facilitate providing effective library services to this diverse population.


New Americans and U.S. Citizenship
Date: Thursday, November 9, 2017 at 4:15 pm
Speakers: Evanna M DiSalvo, Maplewood Community Library & Janice Owen, USCIS
Public libraries can be a key place for immigrants to find the information, support and encouragement they need to begin their path towards U.S. citizenship. We can play a critical role in avoiding confusion about the process by which refugees and immigrants can become citizens.


Immigration Assistance @ Your Library
Date: Friday, November 10, 2017 at 3:00 pm
Speaker: Janice Owen, US Citizenship and Immigration Services
The current immigration climate (detentions, deportations, DACA, etc.) has made it more confusing for the immigrant and for the information providers, such as libraries to offer the relevant and valuable information necessary for legalization.  Libraries that provide immigration classes and assistance are at a loss as to the kind of materials and resource to give to patrons who seek assistance now.


Membership Meeting
Date: Friday, November 10, 2017
Time: 5:30-6:45 pm
Location: Boca Bistro (,
384 Broadway Saratoga Springs, NY 12866
Located on Broadway, about 5 blocks away from the Conference Center.

Please RSVP to: as soon as possible, so that we may notify the restaurant of our numbers.




2016 NYLA Annual Conference


Unpleasant Everyday Language, Microaggression
Speakers: Wilma Kakie Glover-Koomson, Haverstraw King's Daughters Public Library & Manuel Figueroa, Queens Library
Not meant to offend, we experience microaggressive language on a regular basis at the Library. It often results in unintended, uncomfortable, misunderstood, and grudging but offended reactions by the recipient. How does this impact service?
Program Materials


How Do I Say That?
Speakers: Sonia Wagner, LCSW, Mental Health Association of Rockland County, Inc. & Christy Blanchette, Valley Cottage Library
This workshop will equip front-line staff with helpful solutions for serving patrons with mental illness appropriately and sensitively.  As libraries are evolving into community places, library staff are being increasingly challenged to assist patrons who are struggling emotionally.  
Program Materials


September Membership Meeting at The Hispanic Society of America


ESRT at the Hispanic Society of AmericaThe Hispanic Society of America was founded in 1904 by Archer Milton Huntington (1870-1955) with the object of establishing a free, public museum and reference library for the study of the art and culture of the Spain, Portugal, Latin America, and the Philippines. The collections of the Hispanic Society are unparalleled in their scope and quality outside of Spain, addressing nearly every aspect of culture in Spain, as well as a large part of Portugal and Latin America, into the 20th century.  With more than 900 paintings and 6,000 watercolors and drawings, the Hispanic Society offers a comprehensive survey of Spanish painting and drawing, including masterworks by El Greco, Velázquez, Goya, and Sorolla.

Thank you to Brigid Cahalan for arranging the visit, to our host and to our colleagues from REFORMA who joined us.

Take a look at the REFORMA Photo Gallery of the event.




2015 NYLA Annual Conference


Fifty Shades of Brown
Speaker:  Wilma Kakie Glover-Koomson; Haverstraw King’s Daughters Public Library
This program offered participants the knowledge to better understand the different needs, cultures, practices, and histories. Language, literary works from these diverse cultures, audio and visual (movies and art) materials requirements, display of materials, and the planning of literacy programs as well as scheduling of library programs that meet the needs of this diverse group were discussed during the session.
Program Materials
Multimedia Suggested List


Getting International Language Materials Your Customers Want!
Speakers: Fred Gitner - Queens Library & Irina Kuharets - Finkelstein Memorial Library
Where to find print, multimedia and e-Materials in the languages you need in order to provide the best customer service to your linguistically diverse populations? This program covered the various demands, type of formats (incl. e-books, e-magazines, etc.), language learning materials (ESOL & International Languages), and sources for materials (incl. best experiences in obtaining available materials).
Program Materials


Joint Meeting: D&O-NJLA + ESRT-NYLA


Thank you to NJ State Library, NJLA and The Montclair Public Library for hosting the event. Have a look at the highlights and some great photos.