NYS Library Technology Availiablity / Needs Survey
NYLA conducted an informal and non-scientific survey of public libraries to collect data on availably technology and infrastrucure needs.
156 Libraries responded. (of 756 public libraries in NYS = 20.6%)
Participating libraries by system:
Buffalo & Erie County 3
Clinton Essex Franklin 7
Finger Lakes 11
Four County 5
Mohawk Valley 2
Monroe County 3
North Country 10
Onondaga County 6
Southern Tier 7
Upper Hudson 8
Q1. How many computer workstations do you have available to the public?
range = 1-90
avg = 12
median = 7
Q2. How long is the average wait for a public computer?
Range = 0-60 minutes
Average = 15 minutes
Median = 15 minutes
Q3. How many additional workstations do you estimate would be required to accommodate the needs of your patrons without waiting?
range = 0-25
avg = 2
median = 0
Q4. If you were to install new workstations to meet patron demand, do you have adequate space in your library to accommodate them?
yes = 61 (39%)
Q5. Does your library have adequate printer, copier and scanner capability?
yes = 117 (75%)
Q6. Does your library have access to a broadband internet connection?
Yes = 145 (93%)
Q7. What is the average age of your computer workstations?
range = new - 13yrs
avg = 3.5 years
median = 3 years
Q8. When is the last year you purchased new computers?
Range = 2001-2014
avg = 2005
median = 2013
Q9. How many of your workstations are over five years old?
range = 1-20
avg = 3
median = 2
Q10. Please estimate what percentage of your annual budget is spent on technology? (Including hardware and software, both public and staff use; excluding databases and circulating materials such as e-books)
range = 0-20%
avg = 4.25%
median = 3.25 %
Q11. Please estimate what percentage of your annual budget is spent on telecommunication expenses? (telephone and internet connections)
Range = 0 - 20%
avg = 2.7%
median = 1%
Q12. Does your library have a dedicated English as a Second Language workstation?
yes = 4 2.5%
Q13. Does your library have adaptive technology to accommodate patrons with disabilities?
yes = 44 28%
Q14. Does your library offer digital literacy training programs for patrons?
yes = 112 72%
Q15. Does your library have access to tutorial software for basic programs such those contained in the Microsoft Office suite?
yes = 66 42%
Q16. If yes, can the software accommodate English as a Second Language and special needs patrons?
yes = 12 7.6%
Q17. Does your library run a wireless network for patrons to access?
yes = 155 99%
Q18. If yes, is the capacity of your wireless network adequate for patron needs (e.g., does it slow down during peak times)?
yes = 105 67%
Q19. If yes, do you restrict WiFi access during non-library hours?
no = 119 76%
Q20. Please estimate what percentage of your library’s annual budget is spent on eBooks? (acquiring licenses and/or devices, lending and management)(This is an estimate only.)
range = 0-50%
avg = 2.6%
median = 0.5%
Q21. Does your library lend devices (tablets, eReaders, laptops, etc.) for use within the library or for circulation?