VA Fully Developed Claims & You: Supporting Faster Access to VA Benefits

Thursday, September 22
2:00 PM – 3:00 PM

Helping Veterans Submit a VA Disability Claim

Have you heard that VA disability claims can take a long time to process? Learn how you can help a Veteran expedite their VA claim by encouraging them to file a Fully Developed Claim (FDC).  This webinar will present an overview of how to assist Veterans in submitting an FDC and how it can help them get a faster claims decision. 

Learning Objectives:

  1. Understand basic information about VA and how Veterans can access benefits from VA
  2. Understand what a Fully Developed Claim (FDC) is and how it is beneficial for Veterans
  3. Understand where to direct Veterans to find basic information on FDCs
  4. Understand the basic steps for submitting an electronic Fully Developed Claim (FDC) through the eBenefits web portal
  5. Understand how you can support and guide Veterans who may be using resources within your library

About Department of Veterans Affairs:

Department of Veterans Affairs Mission Statement -
To fulfill President Lincoln's promise “To care for him who shall have borne the battle, and for his widow, and his orphan” by serving and honoring the men and women who are America’s Veterans.  
Core Values -
VA’s five core values underscore the obligations inherent in VA’s mission: Integrity, Commitment, Advocacy, Respect, and Excellence. The core values define “who we are,” our culture, and how we care for Veterans and eligible beneficiaries. Our values are more than just words – they affect outcomes in our daily interactions with Veterans and eligible beneficiaries and with each other. Taking the first letter of each word—Integrity, Commitment, Advocacy, Respect, Excellence—creates a powerful acronym, “I CARE,” that reminds each VA employee of the importance of their role in this Department. These core values come together as five promises we make as individuals and as an organization to those we serve.

Please Note: This is a free webinar and you will not receive CE credits


Zorina Pritchett, Department of Veterans Affairs

Ms. Zorina Pritchett served with the United States Army from October 1983 to December 1989. Ms. Pritchett has worked for the Veterans Benefits Administration (VBA) within the Department of Veterans Affairs as a Rating Specialist, Trainer, and presently as a Program Analyst for the Benefits Assistance Service.